Data Deletion

You have the right to have your JamHaul account and all associated data permanently deleted.

What gets deleted

• Your account, email address, name, and password hash.
• All OAuth tokens — Spotify and YouTube connections are revoked immediately on request.
• All hauls, destinations, runs, sync history, review items, and match cache.
• Your settings, notifications preferences, and consent records.
• Any waitlist entries.

What is not deleted

• Playlists on Spotify and YouTube Music — any playlists JamHaul has written to your music accounts belong to you on those platforms and are not affected by deleting your JamHaul account.
• Stripe billing records — Stripe retains transaction records as required by financial regulations. You can request Stripe's deletion process separately.
• Audit log entries — anonymised entries (actor set to null) are retained for 7 years for legal compliance.

Timeline

When you request deletion:

• OAuth tokens are revoked immediately.
• Your account is suspended (login disabled) immediately.
• Full data deletion, including backups, completes within 30 days.
• You will receive a confirmation email when deletion is complete.

How to request deletion

Log in to your account and go to Settings → Privacy & data → Delete account. Type "DELETE" to confirm. If you have already lost access to your account, email [email protected] from the address associated with your account.

Reversibility

Deletion is permanent and cannot be undone. If you cancel within the 30-day window before deletion completes, email us and we will attempt to halt the process.